
Locksmith in Centurion — we'll be there in 20 minutes.
Fast, reliable locksmith services across Centurion — 24 hours a day, 7 days a week. Homes, cars, offices. No job too big, no hour too late.
Trusted by hundreds of customers across Centurion
"Arrived in 18 minutes at 2am. Lifesaver."
"Professional, fair price, no damage to my door."
"Fast WhatsApp reply, sorted my office in 30 min."
What we do
Locksmith services for every situation
From midnight lockouts to high-security commercial systems — we handle it all.
Why choose us
Centurion's most reliable locksmith team
We built our reputation one fast, honest job at a time. When you call, you get a real technician — not a call centre.
20–30 min response
Closest tech dispatched instantly.
Transparent pricing
Quote upfront. No surprises.
Experienced techs
10+ years average experience.
Available 24/7
Including weekends & holidays.
Local Centurion
We know every suburb.
Non-destructive entry
We protect your locks & doors.
How it works
Help in 3 simple steps
Call or WhatsApp
Reach us 24/7 — your call is answered immediately.
We dispatch instantly
The closest technician is on the way within minutes.
Solved on the spot
We unlock, repair or install — fast and clean.
Need Help Right Now?
Our nearest technician can be on the way within minutes. Don't wait — call us now.
Coverage
Areas we serve in Centurion
Rapid response across Centurion CBD, Irene, Highveld, Eldoraigne and all surrounding suburbs.
Regional Service Network
Our Other Locksmith Sites
We run these sites for the areas beside our own, covering emergency lockouts, lock changes, car key programming and residential or commercial locksmith work.
Sandton
Emergency & residential locksmith services throughout Sandton and the northern suburbs.
Visit siteMidrand
Reliable lockout assistance and key programming for homes, offices and vehicles in Midrand.
Visit siteAlberton
24-hour mobile locksmith covering Alberton with rapid response for automotive and property lock issues.
Visit siteHow we work
Locksmith work in Centurion, and what makes it different
A locksmith that works Centurion, and only Centurion
Centurion is big enough to be several places at once. Office parks along the Techno Park and Eco-Park, apartment blocks and shopfronts through Die Hoewes and the CBD, established family housing across Lyttelton, Wierda Park and Eldoraigne, cluster developments through Rooihuiskraal and The Reeds, and controlled estates on the southern edge at Midstream, Blue Valley and Copperleaf.
Working one area properly is what makes a twenty-minute arrival honest rather than a marketing figure. A business that claims the whole province is either much larger than it says or is quoting a number it cannot keep, and in an emergency trade the second one is far more common.
So if you are outside Centurion, you are told on the phone rather than after a callout has been charged. That costs work every week and it is the only answer worth giving, because the alternative is somebody standing outside their own door waiting for a vehicle that was never close enough to help. Every suburb actually covered is listed on the locksmith in Centurion page.
What actually decides how long you wait
Three things, and only one of them appears on any locksmith's website. Where you are relative to where the nearest technician already is, which is the entire argument for staying inside one area rather than advertising a province.
What time it is, because a drive that takes fifteen minutes at two in the morning takes forty at half past five on a weekday afternoon. And whether there is a gate between the vehicle and your door — in a complex, an estate or an office park somebody has to authorise a contractor, and that conversation frequently takes longer than the drive did.
So you are given a window rather than a flat number, and told if traffic or an access arrangement is going to stretch it. Naming your complex, estate or building at the start of the call is the single most useful thing you can do, because it lets the authorisation begin while a vehicle is already moving.
The four things that should happen on any job
A callout rate and a price band on the phone before anybody is dispatched, rather than a figure that appears once a technician is standing at your gate. Proof asked for that you belong at the property — every time, including when it is obviously your own home, because a business that makes exceptions for the obvious cases can be talked into one at your door. Keys shut inside a vehicle are separate work again, under locked keys in the car.
Non-destructive entry attempted before anything else, and an explanation before anything is drilled. Most doors open without damage, and a lock that is manipulated open is still a working lock afterwards.
And the door locking properly when the vehicle leaves. If a part is needed, the property is made secure and we come back, rather than the visit ending with an opening that works and a lock that no longer holds. That standard is the same on a booked lock change in Centurion as on a midnight callout.
Emergency work and planned work are priced differently
This matters more than anything else on the page, and most people find it out at the worst possible moment. A locksmith at eleven at night costs more than the same locksmith at nine on a Tuesday morning — everywhere in this trade, and for obvious reasons.
So the useful question when something goes wrong is whether it genuinely cannot wait. A door that will not lock, a property standing open, somebody shut inside, or keys missing with something on the ring that points at your address: those are emergencies and they are attended at any hour.
A lock that has stiffened, a gate that hesitates, an upgrade you have been meaning to do, a cylinder change after a purchase — all of those are cheaper booked for a weekday morning, and we will say so rather than send a vehicle at a premium. Several small jobs in one visit is cheaper again, because the callout is shared between them. What counts as urgent is set out under emergency locksmith in Centurion.
The problem is usually the keys, not the lock
The most common thing we are called about is not a broken lock. It is a property where nobody can answer a simple question: how many working keys exist, and who holds them?
After a purchase, after a tenancy, after a change of domestic staff, after a contractor finishes, after an employee leaves. None of those people is a threat individually, and that is exactly why nobody keeps count. The number becomes unknown and unknowable, and the front door is then secured against everybody except an unknown quantity of key-holders.
That is dealt with by changing the cylinder rather than by a stronger lock. Every previous key becomes scrap, nothing visible changes — which matters in a complex or an estate where appearance is regulated — and you are handed a counted set. On business premises where different people need different doors, a master key system does the same job with structure.
Locked out in Centurion right now?
Answered by a person, day or night. You get a callout rate and a price band before anyone is dispatched.
What the weather does to outdoor hardware here
Anything facing the weather in Centurion goes through the same annual cycle. Dust from August through to the rains, then storms that wash that dust into every keyway, then a long dry winter that sets it into a paste which grinds the mechanism every time a key turns.
That is why a security gate lock and a driveway gate seize while the front door of the same house works perfectly. It is not that the outdoor hardware is worse; it is in a far harder environment and it is the piece nobody thinks to maintain.
So the honest maintenance advice for a house here is short. Once a year, try every external lock including the ones nobody uses, and lubricate what has stiffened with a proper lock lubricant rather than a general-purpose spray, which attracts more dust than it displaces. What that turns up is nearly always a lock repair rather than a replacement.
Cars, and the one thing we do not do
Keys visible on the driver's seat with the doors locked is one of the most common calls we take, particularly at shopping centres and office parking. The vehicle is opened without damage where the model allows it, after proof that the car is yours.
If a child or an animal is shut inside on a hot day, say so in your first sentence. It changes the priority immediately, and if the wait is longer than the situation allows you will be told to call emergency services instead — which is the right advice even though it costs us the job.
What we do not do is vehicle keys. No cutting, no programming, no transponders. If the key is lost rather than shut inside, you need a vehicle key specialist or your dealer, and you are told that in the first thirty seconds of the call rather than after a callout. The opening service itself is on the car unlock service page.
Business premises, and the register nobody keeps
On the commercial side of Centurion the recurring problem is not a broken lock either. It is that nobody can say how many working keys exist to the front door.
Write the list honestly: current staff, former staff, the cleaning company and whoever it employs, contractors who finished a job, the landlord, the managing agent, and frequently a previous tenant. Unless the premises run a restricted key profile, any one of those keys could have been copied at a hardware counter for small change, with no record and nobody's permission.
Where every key opens everything, a cylinder change resets it in one visit. Where different people legitimately need different doors, a suite with a register is the structure, and past a certain size credentials do it better than metal — which is what commercial locksmith work mostly consists of here.
What this site will not tell you
It will not quote a flat arrival time, because that figure depends on where in Centurion you are, what the hour is doing to the traffic, and whether there is a gate between a vehicle and your door. You get a window and an honest warning when it is going to stretch.
It does not carry customer testimonials, because there are none worth publishing yet and inventing them helps nobody. The three situations described above the FAQ are the calls we actually take, written as they run rather than put in somebody's mouth.
And it does not claim coverage outside Centurion. Anywhere far enough away to make the response times on this page untrue is somebody else's work, and you are told that on the phone rather than after a callout. What is covered is on the locksmith near me page, suburb by suburb.
Locked out in Centurion right now?
Answered by a person, day or night. You get a callout rate and a price band before anyone is dispatched.
Where in Centurion the work actually comes from
The pattern is consistent enough to describe, and it explains why the suburb pages read differently from one another rather than repeating the same paragraph.
Lyttelton, Lyttelton Manor, Wierda Park, Wierdapark South, Kloofsig and Bronberrik are established family housing: layered hardware added over decades, security gates that have been in the weather since the eighties, and driveway gates whose motors get blamed for mechanical faults. Eldoraigne, Clubview and Irene sit in the same category with larger stands and longer boundaries.
Rooihuiskraal, Rooihuiskraal North, The Reeds, Celtisdal, Thatchfield, Amberfield and Peach Tree are cluster living, where the questions become the boom, the body corporate and the patio slider. Die Hoewes and the Centurion CBD are flats and offices together. Highveld, the Techno Park, Eco-Park, Southdowns and Hennopspark are business premises, where the call is nearly always about who holds a key.
What a first call sounds like
It is shorter than people expect. Somebody answers, asks what kind of door it is and what the lock did before it stopped, asks whether you are behind a boom or in an office park and who can authorise a technician there, and asks whether anybody is shut inside.
Then you get a callout rate and a price band, and a technician is sent while you are still on the line if it is urgent. If it is not urgent you are told plainly that the same job costs less booked for a weekday morning, which is true and is said anyway. What happens on an urgent callout is set out under emergency locksmith near me.
That is the whole of it. No script, no upsell, and no figure that appears only once somebody is standing at your gate. For anything that has not gone wrong yet, a photograph of the cylinder and the edge of the door answers more than five minutes of description.
Four things worth knowing before you need a locksmith
First, who can authorise a contractor at your gate after hours. If you live behind a boom or work in a controlled park, that single answer is the largest variable in how long a future callout takes, and it costs one phone call to establish on a quiet weekday.
Second, how many working keys exist for your property and who holds each one. After a purchase, a tenancy or a change of staff the honest answer is that nobody knows, which is what a lock change after a move settles, and that unknown is the real exposure rather than the strength of any lock.
Third, that a stiffening lock or a seizing security gate is weeks of warning rather than bad luck, and dealing with it at a booked appointment costs a fraction of the emergency that follows. And fourth, that the price of a locksmith job is mostly decided by the hour you call — the one variable genuinely in your hands.
What we will tell you that costs us the job
That the work can wait until a weekday morning and cost less. That the lock on your door is better made than the replacement somebody has quoted for. That the problem is the door rather than the mechanism, which is an adjustment rather than a purchase.
That you are outside the area and would be better served by somebody closer. That the job needs a vehicle key specialist, a joiner or an alarm technician rather than a locksmith. And that nothing needs doing yet, which is the most common of the six.
None of that is generosity. In a trade where most work arrives by recommendation, a callout charged for a problem we could not solve is the fastest way to lose the next three — which is the same reason identity is checked on every job, including yours.
Locked out in Centurion right now?
Answered by a person, day or night. You get a callout rate and a price band before anyone is dispatched.
Prices, and why nobody honest quotes a flat number
Four things move the price of a locksmith job, and none of them is a mystery. What the work actually is, because opening a door and replacing a mechanism are different pieces of work. What gets fitted, because a budget cylinder and a properly rated one are not the same product.
Where you are, because distance is time. And the hour, because an after-hours locksmith in Centurion costs more in this trade everywhere. That last one is the only one you control, and it moves the number more than the other three together.
So you are given a band on the phone and a firm figure on site before work starts, and the figure quoted is the figure invoiced. Payment is due on completion rather than as a deposit before anybody arrives — a request for money up front is one of the clearer warning signs in this trade.
Which page you probably want
If something is happening right now, the answer is not a page — it is a phone call, and after-hours emergency locksmith covers what happens after that.
If you have just taken transfer, ended a tenancy or lost a set of keys, the page is changing the locks in Centurion. If the keys are visible on the seat of a locked car, it is keys locked in the car.
If the question is about a house rather than a business — gates, security gates, a door that has started to stick — residential locksmith is written for it. And if it is about premises, who holds keys and doors that take heavy traffic, that is commercial locksmith work.
What a lockout actually costs, and what makes it cost more
The callout and the opening are the predictable half of the bill, and both are quoted before a vehicle moves. Everything else on the invoice was decided in the ten minutes before anybody arrived.
Cards do not open modern cylinders, but they score them. Screwdrivers do not lever a door open, but they mark frames, and a frame pushed out of square becomes joinery rather than hardware. A coat hanger through a window ends the evening with glass in the hallway. Every one of those turns a routine callout into two jobs.
So the genuinely useful instruction while you wait is to do nothing to the door — check the other doors first, including the one you never use and the one from the garage, then stand somewhere visible and lit rather than beside your own door in the dark.
When a lockout is really a warning
A share of these calls are not lockouts at all. The key turns and nothing happens, the handle lifts and the door stays shut, or the key goes in and will not come out again.
That is a mechanism that has failed rather than a key on the wrong side of a door, and it has almost always been giving notice for weeks: a key needing a little more force each month, a handle that had to be lifted twice, a door that only locked if somebody leaned on it.
It matters because it changes what happens after the door opens. A failed mechanism left alone produces the same call again within a month, so it is dealt with on the same visit rather than at a second callout — which is why general locksmith services so often follow an emergency one.
Locked out in Centurion right now?
Answered by a person, day or night. You get a callout rate and a price band before anyone is dispatched.
The annual half-hour that prevents most of this
Once a year, take every key you hold and try every external lock on the property, including the gate nobody opens and the store room nobody uses.
It costs half an hour and it turns an unknown into a list. What it finds is nearly always the same handful of things: a seized lock on an unused gate, a patio slider with a convenience catch rather than a hookbolt, a strike plate held by screws reaching nothing but architrave, and a security gate that has begun to stiffen.
Then book one visit rather than four callouts across a year. The callout is the fixed cost of any attendance, so bundling is where the saving is — and none of that list is urgent until the night it becomes an emergency instead.
How the suburb pages are meant to be used
Each of the forty suburb pages is written around what that suburb's housing actually produces rather than around its name, which is the difference between a page worth reading and forty copies of one paragraph.
So the estate pages talk about contractor policy at the gate, because on an estate the boom decides the wait more than the drive does. The cluster pages talk about what a body corporate regulates and why a cylinder change is the one upgrade that never needs asking. The business pages talk about key registers, because on premises nobody can say how many working keys exist.
Where two suburbs genuinely produce the same work, the pages say so rather than inventing a difference. The pattern that repeats everywhere is set out on the Centurion locksmith coverage page, which is the one worth reading first.
What is deliberately not offered
Vehicle keys, as above: openings only, with no cutting and no programming. Alarm systems and CCTV, which are a different trade done better by people who do only that. And anything needing a workshop, because this is a mobile operation.
Each of those is referred immediately, on the phone, rather than attempted or quietly subcontracted at a margin. That is why the service list on this site is shorter than most locksmith sites carry.
A list that promises everything produces a customer who waits an hour to be told otherwise, which is worse than a shorter list honestly kept. Everything genuinely done from this vehicle is on the Centurion locksmith services pages.
Two habits that prevent most callouts
The first costs nothing. Once a year, walk the property with every key in hand and try every external lock, including the ones nobody uses. It turns an unknown into a list, and the list is nearly always shorter and cheaper than people fear.
The second is lubrication, done with a proper lock lubricant rather than a general-purpose spray. The wrong product flushes grit out temporarily and then attracts more dust than the lock had before, which is why locks treated with it are frequently worse a season later.
Between them those two habits prevent most seized gate locks and most snapped keys in Centurion. Neither needs a technician, and both are the reason a booked visit usually costs less than people expect.
Locked out in Centurion right now?
Answered by a person, day or night. You get a callout rate and a price band before anyone is dispatched.
Locked Keys In Car, Locked Out Of House & Security Gate Openings
Four situations account for most of what a van is sent to in Centurion, and it is worth knowing which one you have before you ring, because they are priced and packed differently.
Locked keys in car is the first and the most common, particularly on the Centurion Mall and Die Hoewes parking decks and through the Techno Park office parking. The vehicle is opened where it stands, without damage where the model allows it, after proof that the car is yours. That is the whole of the vehicle service and it is set out on the car unlock service page — keys that are lost rather than shut inside need a vehicle key specialist, and you are told so on the call rather than after a callout.
Locked out of house is the one that arrives at two in the morning. Non-destructive entry is attempted first on every callout and works on most locks, so in the great majority of cases the door is opened without being damaged and the lock still works afterwards — that is ordinary emergency locksmith work.
Broken key extraction is the third, and it is its own job rather than part of a lockout. A key that has snapped off in a cylinder needs the buried half removed before anything else can happen, and turning the stub is the one action that reliably makes it worse. Whether the cylinder survives the extraction is settled once the parts are out, not promised beforehand.
Security gate and Trellidor lock opening is the fourth, and on Highveld weather it is the most predictable of the lot. A gate lock lives outdoors and fails on sun, dust and winter damp rather than on use, so it seizes, grinds or stops returning long before the door lock behind it gives any trouble. Say on the phone that it is the gate rather than the door and the right parts travel with the van, because gate hardware is not the same as a door cylinder — the range is on the residential locksmith page.
Send a Photo on WhatsApp and Get the Part Matched Before Anybody Drives
Most of the uncertainty in a quote is not the labour, it is what is actually on your door. A photograph settles in seconds what a description takes five minutes to get wrong. Send one on WhatsApp before you book and the van leaves with the right part already on board, rather than discovering the wrong one at your gate.
What to photograph: the edge of the open door, so the lock body and the strip of metal it sits in are both visible; or the key laid flat; or the face of the security gate; or the plate and keypad of a safe. Two photographs beat a paragraph, and if the lock is already apart, photograph the parts next to each other. Put the suburb in the message so the nearest van is the one that answers.
What comes back is the part match and a figure for the work, before anybody travels, and it is the same figure confirmed on site. Where the photograph shows something other than what was described — a multipoint strip rather than a single cylinder, a mortice rather than a rim lock — you are told at that point rather than after the door is open. For planned work a photo is frequently enough to price every door in the house without a visit at all, which is how most general locksmith jobs here get quoted.
Response times
24/7 Centurion Locksmith Service & Suburb Response-Time Table
Arrival time is the only figure that matters when you are standing outside, so here is the honest version by job rather than one number for everything. The turnaround column is time on site once a technician arrives, and the two things that move any of it are estate booms and covered parking.
| Service | Typical Centurion arrival / turnaround | Availability |
|---|---|---|
| House or flat lockout | 20-30 min arrival · 10-20 min on site | 24/7, public holidays included |
| Car lockout (opening only) | 20-30 min arrival · 10-20 min on site | 24/7, no keys supplied or programmed |
| Office or shopfront lockout | 20-30 min arrival · 15-30 min on site | 24/7, priority before opening |
| Broken key extraction | 20-30 min arrival · 20-40 min on site | 24/7 |
| Cylinder replacement (per door) | 20-30 min arrival · 20-30 min per door | 24/7, cheapest on a weekday |
| Full lock change (per door) | 20-30 min arrival · 30-60 min per door | 24/7, usually booked |
| Lock repair or door realignment | 20-30 min arrival · 30-90 min on site | Daytime preferred, 24/7 if open |
| Security gate or Trellidor lock | 20-30 min arrival · 30-60 min on site | 24/7 |
| Safe opening | By appointment | Daytime, proof of ownership required |
| Burglary repair and make-safe | 20-30 min arrival · 30-90 min on site | 24/7, treated as priority |
| Master key system survey | Booked visit | Weekdays |
FAQ
Frequently Asked Questions
How much does a locksmith cost in Centurion?
Most callouts in Centurion start from R450, with the final price depending on the time of day, the type of lock and the work required. We always quote upfront before starting — no hidden fees.
How fast can you arrive?
Our average response time across Centurion is 20–30 minutes. We have technicians stationed across the Centurion CBD, Lyttelton, Irene and surrounding suburbs.
Do you really work 24/7?
Yes. We operate around the clock, every day of the year — including weekends and public holidays. There is always a technician on call.
Can you unlock cars and houses without damage?
Absolutely. Our locksmiths are trained in non-destructive entry techniques for homes, businesses and most vehicle makes and models.
Is there a call-out fee?
We charge a small, transparent call-out fee that's quoted before we dispatch. You'll know exactly what to expect before we move.
Which Centurion suburbs do you actually cover?
The whole of Centurion and the suburbs against it — Centurion CBD, Lyttelton, Irene, Highveld, Clubview, Eldoraigne, Wierda Park, Zwartkop, Valhalla, Doringkloof, Olievenhoutbosch, Kosmosdal, Monavoni, Raslouw, Rooihuiskraal, Sunderland Ridge and the estates around them, each with its own page — the Centurion CBD locksmith one covers the centre itself. If you are on the edge of that, phone anyway and you will get an honest answer about whether we can reach you quickly enough to be worth it.
What is the difference between a lock change and a cylinder change?
A cylinder change swaps only the barrel the key turns, so every old key stops working while the lock body, the handles and the door stay exactly as they are. A lock change replaces the whole mechanism, which is right when the hardware has genuinely failed or was never suitable for the door. Most of what people ask for as a lock change is really a cylinder change, and it is the cheaper of the two. Every job we take is listed on the full locksmith service list for Centurion page.
We have just moved into a house in Centurion. What should we do first?
Change the cylinder on every external door before the first night, and count the keys you are handed. You have no way of knowing how many working keys exist for a house you have just bought or rented — the previous owner, an agent, a contractor, a neighbour who fed the cat. The week of the move is the cheapest moment in the life of a property to settle that question, and it is the one most often skipped because everything visibly works. It comes up most on the estate side, which the Irene locksmith page goes into.
Can you cut or programme a car key?
No. We open a car that has shut its keys inside it, where it stands, and that is the extent of the vehicle work. Cutting or coding a transponder or proximity key is a different trade with different equipment, and you need a vehicle key specialist or your dealer for it. You will hear that in the first thirty seconds rather than after a call-out has been charged.
Do you open safes?
Yes, and it is almost always booked work rather than an emergency, because a safe that will not open is rarely urgent in the way a door is. A forgotten combination, a dial that has started to slip or a dead keypad battery are the usual causes. It is also worth checking whether the safe is bolted down — one that is not is a strongbox with a handle for carrying it away.
We live in an estate or a complex. Does that change anything?
It changes the timing rather than the work. Somebody with authority has to admit a contractor, so name the estate or complex in the first sentence of the call and that conversation can start while the vehicle is still moving. Your own door can be worked on as soon as identity is confirmed; the boom, a shared pedestrian gate and anything on common property need the body corporate or the estate office.
Our driveway gate has stopped moving. Is that a locksmith job?
Often, and the motor usually turns out to be innocent. Release the motor and push the gate by hand: if it runs freely the gate and its track are sound and the fault is electrical, and if it drags or grinds the problem is mechanical and the motor has simply been straining against it. Saying which on the phone decides what the vehicle needs to carry.
What should I do if a key snaps in the lock?
Stop, and do not turn the half that is left. Pushing the broken piece deeper with a screwdriver, a paperclip or the other half of the key is the most reliable way to turn a straightforward extraction into a cylinder replacement. If enough is protruding to grip with your fingers, pull it straight out without twisting. If it sits flush or inside, leave it alone and phone. The longer version of that, and of the other questions that come up on site, is in the Centurion locksmith guides.
Do you cover the whole of Centurion?
Yes — all forty suburbs on the coverage list, from Lyttelton and Wierda Park in the centre to Midstream and Copperleaf on the southern edge. What we do not do is claim areas far enough away to make the response times on this page untrue.
How much does a locksmith cost in Centurion?
You are given a callout rate and a price band on the phone before a vehicle is dispatched, and a firm figure on site before work starts. The hour matters more than anything else: the same job costs meaningfully less booked for a weekday morning than at eleven at night.
Will my door or lock be damaged?
Usually not. Non-destructive entry is attempted first on every callout and works on most locks. Drilling is a last resort, used where a lock is already broken, is a high-security cylinder designed to resist manipulation, or has been damaged by an earlier attempt — and it is always explained first.
Do you really answer at any hour?
Yes, every day of the year including public holidays, and by a person rather than a voicemail service. If what you have can wait until morning you will be told that, which costs us the after-hours premium and is still the right advice.
Can you make me a new car key?
No. We open vehicles that have locked their keys inside, and we do not supply, cut or programme keys of any kind. For a new key you need a vehicle key specialist or your dealer, and you are told that in the first thirty seconds of the call rather than after a callout.
What do you need from me when you arrive?
Something showing you belong at the property — every time, including when it is obviously your own home. It takes ten seconds and it is the only thing standing between this service and somebody with a plausible story at your door.
Don't Wait — Every Minute Counts
Whether you're locked out, dealing with a broken lock or need an upgrade, we're standing by right now.